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We seek to
help you ask better questions.

An ongoing dialogue for 20 years.

Claus D. Jacobs, Ph.D.

Claus Jacobs is founder and director of Critical Junctures.

He has worked as a process consultant in strategy formation, organizational change and leadership development since 1999 and has advised organizations from the public, non-profit and private sector.

He holds a PhD from Trinity College Dublin, Ireland, and a Master’s degree in management from Witten/Herdecke University, Germany.

He is an Associate Fellow of Saïd Business School, University of Oxford and a Professor in Public Management and Organization at KPM Center for Public Management, University of Bern.

Embarking on the journey.

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